9jil Casino is committed to protecting the personal information of every Filipino player who uses our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
9jil Casino ("9jil," "we," "our," or "the Platform") respects the privacy of every individual who visits, registers, or transacts on the website located at 9jil.club. This Privacy Policy describes how 9jil collects, processes, stores, discloses, and safeguards personal information in connection with the operation of our online gaming platform.
This Policy applies to all users of the 9jil platform — whether you are browsing as a guest, completing the registration process, actively playing games, or contacting our support team from anywhere in the Philippines, including Metro Manila, Cebu, Davao, and provincial regions nationwide.
By accessing 9jil or submitting any personal information through the registration or KYC process, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy is incorporated by reference into the 9jil Terms & Conditions and should be read alongside that document.
Philippine Law Compliance: 9jil processes personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Data Privacy Act of 2012, 9jil Casino is the Personal Information Controller in respect of all personal data processed in connection with the platform. This means 9jil determines the purposes for which, and the manner in which, your personal data is processed.
Where 9jil engages third-party service providers — such as payment processors, game studios, and identity verification services — those parties act as Personal Information Processors under instruction from 9jil and are bound by data processing agreements that restrict their use of your data to the specific services they provide on 9jil's behalf.
Questions, requests, or complaints regarding the processing of your personal data may be directed to 9jil's designated privacy contact at [email protected].
9jil collects the following categories of personal information in the course of operating the platform and providing services to registered users:
Minimum Data Principle: 9jil collects only the personal data that is necessary for the specific purpose being served. We do not collect sensitive personal information (such as health data, religious beliefs, or political affiliations) unless directly relevant to a legal or regulatory obligation.
9jil collects personal information through the following channels and methods:
Under the Data Privacy Act of 2012, 9jil processes your personal information on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and identity verification | Performance of contract; legal obligation (PAGCOR / AML compliance) |
| Processing deposits, withdrawals, and gaming transactions | Performance of contract |
| Age verification (21+ requirement) | Legal obligation (PAGCOR regulations) |
| Anti-money laundering monitoring and reporting | Legal obligation (AMLC regulations) |
| Fraud detection and account security | Legitimate interests of 9jil and its users |
| Customer support and dispute resolution | Performance of contract; legitimate interests |
| Responsible gaming monitoring and self-exclusion enforcement | Legal obligation; legitimate interests |
| Marketing communications (where opted in) | Consent (freely given, specific, and revocable) |
| Platform analytics and product improvement | Legitimate interests (data anonymised where possible) |
9jil uses the personal information described in Section 3 strictly for the following purposes:
No Sale of Personal Data: 9jil does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. Full stop. Your data is used to run your account and keep the platform secure — not to generate revenue through data brokerage.
9jil shares personal data with third parties only in the following limited circumstances, each of which is governed by appropriate data protection agreements:
9jil engages carefully selected third-party service providers who process personal data on our behalf for specific operational purposes. These include:
All service providers are contractually prohibited from using your personal data for any purpose beyond the specific service they provide to 9jil.
9jil may disclose personal information to PAGCOR, the AMLC, the National Privacy Commission, or other competent Philippine governmental authorities when required to do so by law, court order, or valid regulatory demand. 9jil will, where legally permitted, endeavour to notify affected users of such disclosures.
In the event of a merger, acquisition, or sale of all or substantially all of 9jil's assets, personal data held by 9jil may be transferred to the successor entity. Affected users will be notified via their registered email address prior to any such transfer, and the successor entity will be required to honour this Privacy Policy or obtain fresh consent for any material changes.
9jil uses cookies and similar tracking technologies to enhance the platform experience and collect usage data. Cookies are small text files stored on your device when you visit 9jil.club. They help the platform recognise your device on return visits and remember your preferences.
9jil uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 9jil account or using certain platform features. For detailed instructions on managing cookies in popular browsers on Philippine Android and iOS devices, refer to your device's browser settings menu.
9jil retains personal information only for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory minimum retention requirements. The following retention periods apply as general guidelines:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC documents | Duration of account + 5 years post-closure (AML obligation) |
| Financial transaction records | 10 years from the date of transaction (AMLC / tax requirements) |
| Gaming session and betting records | 5 years from session date |
| Customer support communications | 3 years from last contact |
| Self-exclusion records | Duration of exclusion + 5 years (responsible gaming compliance) |
| Marketing consent records | Until consent is withdrawn + 3 years (proof of consent) |
| Technical / session log data | 12 months from collection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where legal obligations require extended retention, data is stored securely with access restricted to compliance personnel only.
9jil implements industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
Your Role in Security: 9jil's security measures protect data on our end of the connection. Protecting your 9jil login credentials — using a unique, strong password and enabling 2FA — is equally important. 9jil will never ask for your password via email, chat, or phone.
Under the Data Privacy Act of 2012, you have the following rights in respect of the personal information 9jil holds about you:
You have the right to know what personal data 9jil collects, how it is used, with whom it is shared, and for how long it is retained. This Privacy Policy fulfils that right in relation to your 9jil account.
You may request a copy of the personal data 9jil holds about you at any time. Access requests are processed within 15 business days. Submit your request to [email protected] with the subject line "Data Access Request."
If any personal data 9jil holds about you is inaccurate, incomplete, or outdated, you have the right to request its correction. Contact our support team and provide documentary evidence of the correct information.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 9jil's legal retention obligations under AML, tax, and PAGCOR regulatory requirements, which may prevent immediate deletion.
You may object to the processing of your personal data for direct marketing purposes at any time with immediate effect. You may also object to processing based on legitimate interests, though 9jil may be required to continue processing where compelling legitimate grounds exist.
Where technically feasible and legally permitted, you may request that 9jil provides your personal data in a structured, commonly used, and machine-readable format that you can transfer to another service provider.
If you believe 9jil has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. 9jil encourages you to contact us first to attempt to resolve the matter directly.
To exercise any of the rights above, contact 9jil's privacy team at [email protected] with the subject line "Privacy Rights Request." Include your registered email address and a brief description of your request. We will acknowledge receipt within 3 business days and provide a substantive response within 15 business days.
The 9jil platform is strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing casino-style gaming in the Philippines. 9jil does not knowingly collect personal information from individuals under 21 years of age.
If 9jil discovers that an account has been created by a person under the required age, or that personal data has been inadvertently collected from a minor, that account will be immediately suspended, all personal data associated with it will be deleted (subject to any overriding legal reporting obligation), and any deposited funds will be returned to the payment source.
If you are a parent or guardian and believe that a minor in your household has registered on 9jil, please contact [email protected] immediately so we can investigate and take appropriate action without delay.
Some of 9jil's third-party service providers — including game studio platforms, fraud prevention services, and cloud infrastructure providers — may process or store data in jurisdictions outside the Philippines. Where personal data is transferred internationally, 9jil ensures that appropriate safeguards are in place, which may include:
9jil will not transfer personal data to a jurisdiction that does not provide an adequate level of protection without implementing appropriate safeguards and, where required, obtaining the explicit consent of affected users.
9jil reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes — those that significantly affect your rights or how your data is used — will be communicated to registered users by email to the address on record at least 14 days prior to the change taking effect.
Minor or clarificatory amendments may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of the 9jil platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms.
9jil recommends that all registered players review the Privacy Policy periodically — particularly when 9jil announces new features, payment methods, or game categories — to stay informed of how your personal data may be used in connection with those additions.
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information by 9jil, please contact our dedicated privacy team:
Privacy Enquiries Email:
[email protected]
Subject Line:
Use "Privacy Rights Request" or "Privacy Enquiry" for routing.
Response Commitment:
Acknowledgement within 3 business days; substantive response within 15 business days.
If you are not satisfied with 9jil's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC handles complaints related to violations of the Data Privacy Act of 2012 and provides accessible resolution mechanisms for Filipino data subjects.
Privacy at 9jil isn't a compliance checkbox — it's a genuine commitment to the Filipino players who trust us with their information and their money.
Every data transfer between your device and 9jil's servers — from your login credentials to your GCash withdrawal request — is encrypted using enterprise-grade TLS/SSL. The padlock in your browser confirms this on every page of the platform.
Your KYC documents, Philippine ID scans, and payment details are stored in encrypted form in access-controlled server environments. Only verified 9jil compliance personnel with a documented operational need can access sensitive stored data.
9jil has never sold, rented, or brokered user data to third parties for marketing purposes, and we never will. Your personal information exists solely to operate your account, process your transactions, and keep the platform secure.
9jil processes all personal data in full compliance with Republic Act No. 10173 and the implementing regulations of the National Privacy Commission. Your rights as a Filipino data subject are recognised and enforceable against 9jil.
9jil respects your rights to access, correct, delete, object to, and port your personal data. Submit any privacy rights request to [email protected] and receive a substantive response within 15 business days — no runaround, no deflection.
In the unlikely event of a data breach that poses risk to our users, 9jil is committed to notifying the National Privacy Commission and affected account holders within 72 hours of becoming aware — in line with NPC Circular 16-03 requirements.
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